Privacy Policy

vCloud Tech (UK) Ltd is dedicated to offering SaaS services that adhere to privacy regulations. So that you are aware of how your personal information is handled and safeguarded, we work to make our Privacy Policy as simple, transparent, and understandable as possible.

At vCloud Tech (UK) Ltd, we take the privacy of our users very seriously. This Privacy Policy explains how we collect, use, and protect the information you provide through our services.

Information We Collect

We may collect certain information from you when you use our services. This information may include the following:

  • Personal Information: When you sign up for an account or contact us through one of our services, we may gather your name, email address, and other contact details.
  • Usage Information: We may keep track of the pages you view, the features you use, and the activities you do when using our services.
  • Device Information: We may compile data about the type of device, operating system, and browser you use to access our services.

How We Use Your Information

We use the information that we collect from you to provide and improve services. Specifically, we may use your information to:

  • Personalise your experience with our services
  • Communicate with you about our services
  • Analyse how our services are being used
  • Improve our services
  • Prevent fraud and protect the security of our users

Except when we must deliver our services or when it’s required by law, we won’t disclose your personal information to third parties.

Data Retention

Data retention is an essential aspect of a privacy policy. In a privacy policy, our organisation must inform users how long they intend to keep their data. The data retention period may vary depending on the type of data, the purpose for which it is collected, and legal requirements.

When drafting a privacy policy, it is essential to consider the following:

  • Specify the types of data collected: The privacy policy should clearly state the types of data the company or organisation contains, including personal data such as names, addresses, and email addresses.
  • Define the purpose of data collection: The policy should also explain why the company collects the data and how it will be used. That may include providing a service or product, improving the user experience, or conducting research.
  • Determine the data retention period: The privacy policy should outline how long the company intends to keep the data. This period should be based on the purpose of the data collection, legal requirements, and industry best practices.
  • Explain how data will be deleted: The privacy policy should describe how the company will delete or destroy data once the retention period has expired.

By including a clear data retention policy, we help our users understand how their data will be handled and ensure they comply with relevant laws and regulations.

Security

We take appropriate precautions to guard your information against unauthorised access, disclosure, modification, or destruction. Unfortunately, no electronic storage or transmission technique over the Internet is 100 %secure. As a result, we cannot ensure that your information is entirely inevitable. In addition to the measures a company takes to protect personal information, a privacy policy may also describe the rights and responsibilities of both the company and its users or customers. For example, it may explain how users can access, correct, or delete their personal data and how the company will respond to such requests.

The privacy policy may also explain the circumstances under which the company may disclose personal information to third parties, such as service providers or government authorities and the safeguards in place to ensure that such disclosures are lawful and appropriate.

Do we use cookies?

The vCloud Tech (UK) Ltd website may use “cookies” to personalise your online experience. A cookie is a text file placed on your hard drive by a website server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server within the domain that issued the cookie.

One of the primary purposes of cookies is to provide convenience features that save you time. The cookie aims to tell the web server that you returned to a particular page. For example, if you personalise a vCloud Tech (UK) Ltd page or register with the website or services on vCloud Tech (UK) Ltd, cookies help vCloud Tech (UK) Ltd remember certain information on subsequent visits. Then, returning to the same website, you can retrieve previously provided information so you can easily use the customised vCloud Tech (UK) Ltd features. 

Here are some ways cookies are used:

  • Authentication: Cookies keep users logged in to a website so they don’t have to enter their username and password every time they visit.
  • Personalisation: Cookies are used to remember user preferences, such as language, font size, and layout. That allows websites to tailor the user experience to each user.
  • Analytics: Cookies track user behaviour on a website, such as which pages they visit, how long they stay on a page, and what links they click on. This data can be used to improve the website and make it more user-friendly.
  • Advertising: Advertisers use cookies to track user behaviour across multiple websites and deliver targeted ads based on the user’s interests.

Adaptations to this Privacy Policy

We might occasionally change our privacy statement. Any updates will be published on this page. If there are significant changes, we will give a more prominent notice (including, for certain services, email notification of Privacy Policy changes). You accept the updated Privacy Policy by using our services after any modifications.

Contact Us

If you have any queries or worries about our Privacy Policy, please get in touch with us at 

vCloud Tech (UK) Ltd

Address: [65, Compton Street London EC1V 0BN]

Email: [[email protected]]

Phone: [Your Phone Number]

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